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Technical Support Engineer Jobs in Bangalore,Bhubaneswar - Vastech Solutions

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Technical Support Engineer
Vastech Solutions
Technical Support Engineer Jobs in Bangalore,Bhubaneswar - Vastech Solutions
Last Date 18 Jul 2018

Vastech Solutions - Job Details

Date of posting: 04 Jun 18

Eligibility:

  • BE/BTECH, MCA, BCA(CS,IT) 2017 & 2018 Batch

 

Job Description:

  • Act as point-of-contact for enterprise customers of Vastech.
  • Handle real-time voice-calls and chats with technical queries
  • Handle email queries and respond in a timely-manner
  • Be able to achieve understanding of Vastech products and gain expertise
  • Attempt to provide resolutions on the first interaction with customers
  • Handle multiple cases at the same time with varying degrees of severity
  • Work in a team with assorted expertise
  • Update customers on progress of their cases on a regular-basis and adhere to SLA
  • Perform root cause assessment and debug all issues on server domain, and availability of applications.
  • Provide supportand identify all issues and prepare appropriate documentation all issues and solutions.
  • Multitasks and works well in a fast-paced environment.

 

Desired Skills:

  • Good knowledge in Windows operating systems
  • Good understanding Microsoft Office applications, Microsoft Windows OS (Client & Server).
  • MAC OS, Mobile devices.
  • AD/LDAP related issues.
  • Tomcat/Apache Web Server related issues, issues related to settings in Firewalls/Anti-Virus software and Remote Software Deployment Tools like LANDesk, SCCM and other IT landscape.
  • Experience on AD, log analysis ,file and security structure of Windows
  • Knowledge on Linux/MAC
  • The candidate should have a good understanding and working knowledge of Databases like Oracle/MSSQL, LDAP, J2EE web servers like Tomcat.



Job Location:  Bhubaneswar

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Written-test, Face to Face Interview
Who can apply : Freshers

About Vastech Solutions

About Company:

Vastech Solutions started with a Mission to provide one stop Solution for high Quality time bound and Cost Effective Service. Every day, we're finding new ways for technology to enhance and enrich people's lives. We're really just getting started. We maintained our growth rate by 100%

The ultimate goal of Vastech Solutions is to have its own identity in the IT&C industry as a most trusted service provider in all aspects and a one stop solution for high quality, time bound and cost effective services.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Vastech Solutions recruiting Technical Support Engineer candidates nearby Bangalore, Bhubaneswar.Vastech Solutions vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Vastech Solutions Company recruits a lot of candidates every year based on the skills . The candidates with BCA, MCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore, Bhubaneswar can apply for Technical Support Engineer position in Vastech Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Vastech Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Vastech Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Vastech Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Vastech Solutions and near your city and get a secured career.