Technical Support Engineer Jobs in Bangalore - Black And White Business Solutions

Looking for Immediate Joiners / Technical Support / Service Desk / IT Help Desk ( International Voice Support ) 

ANY Fresher or Experience CAN APPLY with Good Communication Skills 

Education :Any Graduate in Any Specialization 
Shift : Rotational Shifts / UK / US 
Sal : upto 4.5lpa 
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts 

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support 

JOB Role : 

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) 
Provide World Class Customer Service. 
End to Transaction of Reports. 
Need to maintain Accuracy in Reports. 
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills 
Excellent verbal and written communication skills 
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users. 
Perform problem cause analysis 
Resolve customer queries and achieve customer delight. 
Ability to Identify Opportunity and Implement Process Improvements 
Has technical experience and skills in the areas of problem determination, creativity and analysis.