Technical support Engineer Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Looking for Immediate Joiners !

For more details Contact

HR Meghala @ 9742675454

ANY Fresher or Experience CAN APPLY with Good Communication Skills

Education :Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Customer Support Associate.

JOB Role : 

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

•  End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality

skills:• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

• Has technical experience and skills in the areas of problem determination, creativity and analysis.

Desired Candidate Profile

• Possess good communication skills, both oral and written

• Have a good attitude - should be committed to the work

. • Should be flexible with rotational shift.

---------------------Please forward the mail to all suitable candidates who might be interested to apply for the job-------------------------