Technical Support Engineer Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Looking for Immediate Joiners !
For more details Contact
HR Vandana @ 9739188873
ANY Fresher or Experience CAN APPLY with Good Communication Skills
Education :Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Customer Support Associate.
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality
skills:• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity and analysis.
Desired Candidate Profile
• Possess good communication skills, both oral and written
• Have a good attitude - should be committed to the work
. • Should be flexible with rotational shift.
---------------------Please forward the mail to all suitable candidates who might be interested to apply for the job-------------------------
Job Summary
Job Type : Full TimeJob Role : Engineer (Core, Non-IT)Job Category : Core TechnicalHiring Process : Face to Face InterviewWho can apply : Freshers and Experienced (0 to 3+ yrs )About Black And White Business Solutions