Technical Support Engineer Jobs in Bangalore - CFIL
Technical Support Engineer
CFIL
0 Years 
10000 - 15000 Monthly 
Expired
Posted: 19 Dec 16
Job Description
- Speak to customers who calls for asking status on tickets and manage them.
- If unable to handle, escalate to on duty Service Managers immediately.
- Customers will send an email asking for help, Service desk Associate should raise a ticket and assign the respective groups.
- Customers will ask the status via email, Service desk Associate should provide the status based on ticket updates.
- Service desk Associate should also sense an upcoming escalation and should escalate to on-duty service manager for help.
Job Particulars
Education B.Arch, Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, BVSc, MEd, MHM, MS, MSc, MSW, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, MVSc, B.P.Ed, MPEd
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id257475
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Karnataka
Country India
About Company
computer factory India Pvt Ltd
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