Technical Support Engineer Jobs in Bangalore - Cubestack Solutions Pvt Ltd
Job Description
Job responsibilities are:
- Providing technical support
- Analyzing client issue and resolving
- Escalation to the development team
- Setup processed
- email technical support and need-based voice support
- minimum of 6 months of working experience in the technology area
- Good verbal and written communication skills
- Great interpersonal and communication skills.
- Understanding of networks and OS
- Understanding of Unix/Linux environment
- Exposure to HTML CSS
- Development experience in any technology and International customer support is plus
Job Particulars
About Company
Fibotalk is founded by successful serial entrepreneurs. It is a Saas tool that provides businesses with chat platform and Bots. We are pioneers in Live-Chat, integrations with all major chat platforms and AI driven Bots.
Fibotalk cloud application enables startups to big enterprises in managing customer communication.
Fibotalk has an Artificial Intelligence (AI) platform to build Conversational bots and create customer communication interfaces for businesses big and small. Bots are an auto response system that evaluates user input using AI and responds. Some platforms supported at present are Facebook messenger, Viber, Twitter, Telegram and websites.
Fibotalk is proud to have over 100 global brands across the world as its customers and we are aggressively expanding.
