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Technical Support Engineer Jobs in Chennai - For A Client Of TeamLease Service Limited

Technical Support Engineer

For A Client Of TeamLease Service Limited
experience-icon 3 to 6 Years
salary-icon Not disclosed
Expired

Posted: 07 Jun 18

Job Description

nbsp;Independentlyinteracts by phone or email with customer service team in London and clientsaround the world.

nbsp;Independentlymanages multiple technical requests.

nbsp;Followsall applicable Best Practice and Workflow procedures.

nbsp;Monitorsprogress and ensures tickets updates are accurate and timely.

nbsp;Ensuresproper documentation for cases handled, and also ensuring the technicalknowledge base is current and accurate.

nbsp;Abilityto trouble shoot technical challenges faced by clients involving OperatingSystem, Browsers, etc.

nbsp;Monitorthe production application amp; servers for performance and stability

nbsp;Undertakingmanual testing of the application

nbsp;Identifyingtest cases that will be used for testing

nbsp;Producingcomprehensive test plans and test cases based on detailed change specificationsand requirements.

.

Job Particulars

Education BE/B.Tech
Who can apply Experienced (3 to 6 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id440019
Job Category Others
Locality Address
Country India

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
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