Technical Support Engineer Jobs in Delhi - ANNA KO LIMITED

Hi, we are Anna Ko Limited (UK registered) , and our team start from Hong Kong.

We are the first brand to provide e-commerce solutions and packages to solve the problems that eBay/Amazon sellers facing daily.

We're looking to expand our team with a IT expert who has a solid passion for resolving seller's issues, and helping sellers setting up great and clean IPs by his/her experiences on Linux or related system and related IT skills and a strong sense for self-managment. If you're also good at website design, that would be a super plus. Keep in mind that we are always excited to work with talent that is hungry to constantly learn to expand their skills. ;-)

- Very good in communication and be passionate ;
- Clear mindset to understand new things ;
- Great typing skills ;
- Able to work under pressure ;
- ALWAYS A good person ;

<< LANGUAGE SKILL >>

Good at English

Immediately joiner or within 1-week joiner
Education: BCS, BCA, MCA, MCS, BE (We focus on your solving skills rather than education)
Skill:   1. Prior experience in tech support 
          2. Proficiency in Linux/ Windows
          3. Good verbal & written communication skill
          4. Good knowledge of SQL, MySQL 

Responsibilities:
- Find out the best and lowest cost option of Residential/datacentre/mobile IP server ;
- Setup IP/proxies on the server for our client use of web browsing and operating eBay/Amazon accounts ;
- Identify software solution ;
- Trouble shooting technical issue ;
- Software related issue ;

Knowledge require:
- Following up with the client to ensure the problem is resolved
- Supporting to new applications
- Diagnosing and solving faults.

<< WHAT WE PROVIDE? >>

- Starting pay ₹ 20,000 /month salary ;

- India National holidays off, paid ;

- 13th month bonus ;

- 5.5 working day ; (Mon-Fri : 8 hours,  Sat : 4 hours)

- Work from home ; (We appreciate self-motivated and self-managed candidate)

You might be using these apps already as our team needs to use them all the time:

- QQ

- Teamviewer

- Zoom

- Skype

- wechat

If you're new to these apps, download and catch up on how to use them by reading their blogs.

We'll discuss your hours and hourly fee on a call together and suggest starting at ₹ 20,000 /month salary to test the waters and increase your occupational hours depending on your availability and capabilities. 

If you're interested in working with us, feel free to send us your resume to or reply us via. freshersworld inbox, and responding to the following questions :

 - What is your expected monthly salary?

 - How can you help our business and acheive our goal?

 - Do you already have another job? If so, where are you working and how many hours are you working?

 - What are your hopes and aspirations? Would you like to learn new things or expand on another passion? Please elaborate.

- Have you worked for foreign employers before?

- How long have you been applying your skills?

- What tools do you use?

- If we were to give you more work, which type of skills could you offer?

- Please send me a link to your profile.

- Please send me three references/reviews of prior clients /links and example links of your best work.

- Please write a paragraph about why I should hire you. Don't send a list of your experience; describe it to me.

- When would you be available to start work?

- Do you have your own computer and Internet access? If you have access, how fast is your connection? (Important for occasional Skype calls). Please visit to check

- Will you work from home or from an Internet café (focus & background noise)?

- Where do you live in the India?

- Do you take directions well, are you coachable and hungry to learn more?

Great, we can't wait to hear from you and learn from you as well. We'd like to encourage you to ask us all your questions to clear up your expectations. We're here to help, guide, and educate when needed. Please answer above questions within this messaging system or send us an email, as it speeds up our processing. We will reply your email with a link for you to schedule a Zoom call or skype chat with me to get you started as soon as possible.