Technical Support Engineer Jobs in Gurgaon - Shree IT Solutions Pvt Ltd
Job Description
Desired Candidate Profile-
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
- Testing and evaluating new technology;
- conducting electrical safety checks on computer equipment.
- Coordinator with Client & Engineer
- Good Communication Skill.
Job Particulars
About Company
Shree IT Solutions Pvt Ltd is an IT system & solution providing company. We offer end to end solutions in IT-Hardware, Software, Network & Security, Storage & Backup Solutions, Video Conferencing Solutions and IT Services for the corporate clients. We hold an excellent track record of pre-sales and post sales service with all our clients. We are committed to offer technology (product & service) support to our valued clients which help them grow. We are business partner for all IT major brands like Lenovo, Dell, HP, IBM, Microsoft, Delink, Epson, Xerox, Quick Heal, Trend Micro, VU, Huawei, Canon, APC, Cyberoam, Iomega, Symantec. Since 2004, Shree IT Solutions has gained unmatched business and technological expertise. Our rich IT domain experience enables us to speak the same language with customers and understand their technological business needs easily.
We are a growing ISO 9001:2000 certified company dealing in various branded IT hardware & software products. Our Vision is to be a world-class technology company focused on delivering the best & cost-effective technology products & solutions
