Technical Support Engineer Jobs in Hisar,Dhanbad,Hyderabad - WKA Tech India
Job Description
Roles and Responsibilities
- Execute daily and weekly data analysis reports for customers
- Take ownership of customer issues reported and see problems through to resolution
- Study, diagnose, troubleshoot, and recognize solutions to solve customer issues
- Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
Desired Candidate Profile
- Bachelors degree in Information Technology, Computer Science or equivalent
- Good knowledge of SQL and Excel. (SQL joins, Subquery, Constraints, Excel)
- Good problem-solving skills
- Good written and verbal communication skills
- Willing to work in rotational shifts (24/7)
Job Particulars
Education BCA
Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1279051
Job Category BSc/BCA/BBM , Tech Support , Work from Home
Locality Address Alwal , Gachibowli , Hyderabad-Others
Country India
About Company
DEAR ALL, A VERY NICE AND WARM WELCOME TO YOU ALL. Our organization is an assembly of hardworking, experience, dynamic and dedicated professional working to provide quality and superior business solutions. We strongly stand to mediate between the jobs creators and the job seekers.
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