Technical Support Engineer Jobs in Hosur - Arangan Technology Services
Job Description
- As technical support, with 2+ Years you may also be known as a helpdesk operator, technician or maintenance engineer.
- You could work for software or equipment suppliers providing technical support or companies that specialize in providing IT maintenance and support.
- Alternatively, you may work in house, supporting the rest of the business with their ongoing IT requirements.
Some tasks you may be involved in include:
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Analyzing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
Job Particulars
About Company
Arangan Technology Services is the software solutions providing company which is founded on the principles of building relationships, linear support and business solutions for the industries. ATS is a professional software solution providing firm which is dedicatedly managed for improving our client’s business process.
We provide a total solution for the clients based on the requirements with our engineering technology experts to each and every project. We provide complementary capabilities in project management and software quality management.
We endeavour commitments for our client’s success in driving their business.