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Technical Support Engineer Jobs in Hyderabad - ATG Informatics

Technical Support Engineer
ATG Informatics
2014 - 2017
0 to 2 Years
10000 - 15000 Per Month
Technical Support Engineer Jobs in Hyderabad - ATG Informatics
Last Date 04 Apr 2018

ATG Informatics - Job Details

Date of posting: 03 Feb 18

  • We are looking for An ECE/EEE graduate as Product Support Engineer who will provide frontline technical support to our customers. 
  • The Support Engineer will take complete accountability for product demonstration, Site visit, analysis and technical evaluation.
  • Providing timely assistance and technical guidance & demonstration of the product to customers. 
  • The candidate will resolve queries raised for our product and make the customer understand.
  • This product support engineer will provide support via walk-in, phone, web, email, chat and other channels as required.
  • We are looking for Support Engineers with a background of ECE/EEE graduation. 
  • Candidates with technical support expertise across wireless communications, electrical engineering are preferred.

What do you do at ATG

  • Attend site visits, product demonstration, technical evaluation of the automation product
  • Resolve technical issues related to product as reported by our customer’s & marketing staff.
  • Work independently with our customers technical teams on both pre- and post- sale technical issues.
  • Work independently to resolve complex technical problems, including escalations to product manager & engineers.
  • Develop best practices for delivering outstanding service, as well as participate in knowledge sharing through the creation of knowledge base articles.
  • Work as a technical resource with R&D product engineering to bridge complex issues.
  • Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements to the product. Work closely with R&D Product Management to implement enhancements.
  • Prepare accurate and technical evaluation formats after site visits.

General:

  • Attitude
  • Communication
  • Appearance

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About ATG Informatics

Product Based Company
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
Technical Assistants
Diploma, BE/B.Tech
Technical support Executive
12th Pass (HSE)
Customer Support Executive
BVSc, BBA/BBM, CS, BSc, BCA...
BPO, Customer Care Executive, Customer Relationship, Customer Service, English Speaking, International BPO, US Calling
Technical Assistant
MSc
BPO, Customer Care Executive, Customer Relationship, Customer Service, English Speaking, International BPO, US Calling

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ATG Informatics recruiting Technical Support Engineer Experienced(0 to 2 Years) candidates candidates nearby Hyderabad.ATG Informatics vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
ATG Informatics Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills BPO, Customer Care Executive, Customer Relationship, Customer Service, English Speaking, International BPO, US Calling. The candidates with Certificate Course (ITI), BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Technical Support Engineer position in ATG Informatics. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ATG Informatics recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ATG Informatics and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ATG Informatics and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ATG Informatics and near your city and get a secured career.