Technical Support Engineer Jobs in Kochi - Xtend Technologies
Job Description
The primary responsibilities for this position would be as follows:
- Work with software development team for testing new products.
- Provide technical support to clients at 3 levels:
- Level 1 starts with questions regarding functionality and environments.
- Level 2 deals with manual intervention through remote support.
- Level 3 involves code modification for resolution of application errors and bugs.
Job Particulars
Education Certificate Course (ITI), Diploma, BA, BCA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id365489
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address M.G. Road
State Kerala
Country India
About Company
Xtend has unrivalled expertise in developing and delivering computer-based telephony solutions that can be implemented across enterprise for effective customer service. Since 1997, the company has pioneered a wide range of voice applications that cover the varied spectrum of telecom industry.
The entire range of products since inception includes Interactive Voice Response Systems, Voice Logging Solutions, Commercial Mobile Solutions and much more. These products have been used by prominent Satellite channels, Engineering colleges, Banks, Telecom and other private and public sector companies for dissemination of information to their customers.
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