Technical Support Engineer Jobs in Noida - Realtime Biometrics India Pvt Ltd
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education BE/B.Tech(Computer Science & Engineering (CSE))
Who can apply Experienced (3 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1316410
Job Category Tech Support
Locality Address Noida City Centre
State Uttar Pradesh
Country India
About Company
Realtime Biometrics India Pvt Ltd
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