Technical Support Engineer Jobs in Pune - Weshine Tech Pvt Ltd

Key Roles and Responsibilities:

• Identify system and process improvement opportunities which will directly influence the seller experience
• Facilitate programmatic transition to operational “go live” status
• Manage and coordinate change management initiatives
• Implement communications strategy across the site
• Maintains a positive and professional demeanor always portraying the site and company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

Desired Skills and Abilities

Demonstrated ability in developing and implementing new strategies and procedures.

• Good working knowledge of Linux & Windows Administration
• Demonstrated ability in managing reporting and analysis.
• Demonstrated ability to put team priorities into a larger business context and make difficult trade offs caused by new or changed business goals and/or resource reductions.
• familiarity with technical systems.
• Advanced knowledge of Excel is required for this role.
• Strong presentation skills and the ability to motivate and inspire large groups of people are a must
• Project Management experience preferred
• Proven ability to make and implement decisions.
• Proven ability to build relationships quickly.
• Decision Making/ Complex Problem Solving- proactively gather the right data from appropriate sources, probe/consider all of the facts, considers other perspectives; conduct root cause analysis; refer to long term plans and goals; prioritize key factors; act decisively, promptly and confidently.
• Work hours:9:30 am  to 6:00 pm