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Technical Support Engineer / Voice Process Jobs in Bangalore - Black And White Business Solutions

Technical Support Engineer / Voice Process

Black And White Business Solutions
Expired

Posted: 16 Oct 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
* Any UG / Graduate Freshers and Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice )
Fresher and Experience

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any SpecializationShift : Rotational Shifts / UK / US Sal : upto 4.5lpa Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile
One day interview process - Fresher / Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

Job Particulars

Role others
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1331173
Job Category Others
Locality Address Bannerghatta Road , Bommanahalli, BTM , CV Raman Nagar , Kammanahalli
Country India

About Company

Black And White Business Solutions
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