Technical support Executive Jobs in Across India - INTELLIGIC ONLINE SERVICES PVT.LTD
Job Description
- Under general direction provides technical support to
customers, answering more complex questions on function and usage of product
via the telephone and/or Internet to the Global customers.
- Serves as
primary support liaison between company and customer.
- Conveys
customer feedback to product development staff.
- Possesses thorough knowledge of
company's products used by customers.
Solaris/Linux hands-on knowledge·
- Recommends solutions and workarounds to known problems and advises the customer on how to apply the solution or workaround.
- Support our customers on technical Level-2 and Level-3 product issues.
- Creation of knowledge base articles detailing new problem resolution in real-time (i.e. immediately
- Independently manage time and prioritize tasks to achieve results within cost and schedule constraints.
Job Particulars
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id382200
Job Category Diploma , Tech Support
SkillsC++ HTML JavaScript Web Designing Customer Relationship Hardware & Networking Hardware Maintenance Product Management
Locality Address
State Uttar Pradesh
Country India
About Company
we are from INTELLIGIC ONLINE SERVICES PVT.LTD
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