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Technical support Executive Jobs in Across India - INTELLIGIC ONLINE SERVICES PVT.LTD

Technical support Executive

INTELLIGIC ONLINE SERVICES PVT.LTD
experience-icon 0.6 to 1 Years
salary-icon 10000 - 12000 Monthly
Expired

Posted: 02 Feb 18

Job Description

  • Under general direction provides technical support to customers, answering more complex questions on function and usage of product via the telephone and/or Internet to the Global customers.
  • Serves as primary support liaison between company and customer.
  • Conveys customer feedback to product development staff.
  • Possesses thorough knowledge of company's products used by customers.
We are hiring some candidates for the post of technical support if anyone is interested in this post then he/she may apply for this job the work i need from a candidate are:-
Solaris/Linux hands-on knowledge·   
  • Recommends solutions and workarounds to known problems and advises the customer on how to apply the solution or workaround.
  • Support our customers on technical Level-2 and Level-3 product issues.
  • Creation of knowledge base articles detailing new problem resolution in real-time (i.e. immediately 
  • Independently manage time and prioritize tasks to achieve results within cost and schedule constraints.

Job Particulars

Education Diploma, BE/B.Tech
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id382200
Locality Address
Country India

About Company

we are from INTELLIGIC ONLINE SERVICES PVT.LTD 
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