Technical support Executive Jobs in Bangalore - Isiris Solutions Private Limited

Technical support Executive
Isiris Solutions Private Limited
1 Years
20000 - 25000 Per Month
Technical support Executive Jobs in Bangalore - Isiris Solutions Private Limited
Last Date 10 Aug 2018

Isiris Solutions Private Limited - Job Details

Date of posting: 11 Jun 18

Job Summary

  • Technical Support Executive is responsible for managing the inbound calls, emails and queries from clients and field operators encompassing technical and non-technical issues on product usage, customer engagement etc. and redress for faulty equipment’s and devices and other miscellaneous support by coordinating with internal teams.
Job Details
  • Domlur, Bengaluru
  • Shift Timings:9:30 AM - 7:30 PM ( Day Shift )
  • Weekly Working Days:6 Days
  • Experience of 1 yr as Customer Care in BPO / ITES or Healthcare / Medical mandatory
  • 18 - 30 yrs
  • Fluent English skills Ability to [Speak, Read & Write]
  • Fluent Hindi skills Ability to [Speak]
Job Description
  • Interacting with clients/operators to identify kit problems and advising on the solution
  • Logging and keeping records of clients/operator queries
  •  Analyzing call logs so you can spot common trends and underlying problems
  • Updating self-help documents so clients/operators can try to fix problems themselves
  • Working with internal team engineers to coordinate technical site-visits if required
  • Candidate should have the ability to deal with difficult callers

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1 Years)

About Isiris Solutions Private Limited

Vitor Healthsciences is a healthcare solutions company with a focus on addressing the a market of the “not-yet-sick” customers. Today in India, more than 6 out of 10 deaths occur due to non-communicable diseases like diabetes, hypertension, cardio-vascular diseases, stroke and cancers. A key challenge with these lifestyle diseases is that one does not see any symptom or pain for a long time giving a false sense of well-being while the risk grows within the body. When the conditions are detected, often it is too late to cure and there is a life-long management with debilitating lifestyle involved. Hence a very high priority need is to screen for these risks early to be able to avoid any further risk aggravation. This is doubly important for adults working in environment with high occupational health risks. Vitor Health's primary focus is to bring in best-of-class technology-enabled healthcare solutions to segments of population that are extremely underserved and constrained by lack of awareness, access and affordability. We are incubated by a program of Government of Karnataka(under Karnataka Biotechnology and Information Technology Services (KBITS)) and the NASSCOM Startup Warehouse Bengaluru. Vitor Health provides cost-effective health-screening solutions to support early identification of risk- factors leading to non-communicable diseases among underserved populations.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Isiris Solutions Private Limited recruiting Technical support Executive Experienced(1 Years) candidates candidates nearby Bangalore.Isiris Solutions Private Limited vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
Isiris Solutions Private Limited Company recruits a lot of Experienced(1 Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical support Executive position in Isiris Solutions Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Isiris Solutions Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Isiris Solutions Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Isiris Solutions Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Isiris Solutions Private Limited and near your city and get a secured career.