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Detail Job Description :
1. Troubleshooting Hardware/Networking/OS related queries of our global customers Over the Phone which involves working in different time zones.
2. Take calls from Indian customers and initiate the right response to them, positively and professionally.
3. Deal with a wide range of products using a powerful information database.
4. Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.
5. Day shifts, 5 hours work in a day.
6. Salary: 1.5L PA (12500 TH)
7. Good Communication skills are required in both Hindi and English ( Mandatory).
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