Technical support Executive Jobs in Bangalore - Processware Systems

HOT JOB

Technical support Executive

Processware Systems

1 to 2 Years

Not disclosed

Expired

Posted: 19 Jan 22

Job Description

Company Profile:

Processware Systems Private Limited (an AS 9100C and ISO 9001:2008 company) is a leading solution provider in banking, manufacturing, education, and aerospace markets around the world. The company, set-up in 1989, focuses on enterprise products for the Indian market and product development services for overseas markets. Processware has been successful in bringing prudent business solutions through its innovative products. In an ever changing IT scenario, Processware has been able to design and implement novel solutions for its customers, both in India and abroad.

Job Description:

1. Having knowledge in customer support/management and banking domain would be an added advantage.

Responsibilities:

A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.

Maintaining records of transactions and interactions.

Appropriate and timely follow-ups wherever required.

Escalate unresolved queries to development team at Bangalore

Required Skill Set:

· Experience : Fresher or having 1-2 years of experience

· Qualification : B.Com, BCA, BSC (CS), BE (CS, , IS), Diploma (BE (CS, , IS))

· Functional Area : IT Software (Banking)

· Employment Type : Permanent