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Technical support Executive Jobs in Bangalore - PurpleRain Technologies

Technical support Executive
PurpleRain Technologies
0.6 to 2.5 Years
12000 - 25000 Per Month
Technical support Executive Jobs in Bangalore - PurpleRain Technologies
Last Date 28 Nov 2018

PurpleRain Technologies - Job Details

Date of posting: 29 Sep 18
Job Description 
  • Frontline support via live chat, tickets, and telephone.
  • Troubleshooting a variety of technical and non-technical issues customers are facing with their products like VPN, Proxies
  • Deliver support to customers with varying degrees of product knowledge and technical proficiency
  • Identify and escalate priority issues; directing cases to appropriate teams as needed
Desired Candidate Profile
  • 1-2 years of Technical Support Experience.
  • Experience in Web Hosting and VPN
  • Knowledge of FTP, DNS, cPanel, VPN Protocols, and WHM preferred 
  • Strong written and verbal communication skills
  • Willing to work in shifts in a 24/7 environment.
  • Willing to work 6 days weekly

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support,Analyst / Analytics,Logistics / Transportation
Hiring Process : Written-test, Face to Face Interview, Telephonic Interview
Who can apply : Experienced (0.6 to 2.5 Years)

About PurpleRain Technologies

PurpleRain is a product company serving multiple e-commerce niche namely SaaS, Cloud Hosting & Managed Marketing.

Our Products are aimed at Human-Powered Lead Conversion Platform, disrupting the $200B Sales industry by providing a B2B SaaS platform which connects companies all around the world with on-demand professionals and networks and our B2C product aims at securing the internet for the global users.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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PurpleRain Technologies recruiting Technical support Executive Experienced(0.6 to 2.5 Years) candidates candidates nearby Bangalore.PurpleRain Technologies vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
PurpleRain Technologies Company recruits a lot of Experienced(0.6 to 2.5 Years) candidates candidates every year based on the skills . The candidates with CS, BSc, BCA, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical support Executive position in PurpleRain Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the PurpleRain Technologies recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of PurpleRain Technologies and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of PurpleRain Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in PurpleRain Technologies and near your city and get a secured career.