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Technical support Executive Jobs in Bangalore - Rivera ManpowerServices

Technical support Executive
Rivera ManpowerServices
BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com
200000 - 400000 Per Year
Rivera ManpowerServices
Last Date 16 Apr 2018

Rivera ManpowerServices - Job Details

Date of posting: 13 Apr 18
  • Opening for technical support associates.
Role Overview:
  • Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software 
Role Responsibilities: 
  • Responds to customer technical problems/issues related to hardware, software and networking via e-mail/chat and phone.
  • Owns customer issues from beginning to resolution (handles in place).
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Uses troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Remains knowledgeable of Dells product line, current industry products and technologies.
  • Focuses on delivering a positive customer experience according to Dell standards.
  • Monitors and tracks issues to ensure accurate resolution

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Rivera ManpowerServices

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards


This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Rivera ManpowerServices recruiting Technical support Executive candidates nearby Bangalore.Rivera ManpowerServices vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
Rivera ManpowerServices Company recruits a lot of candidates every year based on the skills Hindi Speaking. The candidates with BBA/BBM, BSc, BCA, BSW, BEd, BFA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical support Executive position in Rivera ManpowerServices. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Rivera ManpowerServices recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Rivera ManpowerServices and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Rivera ManpowerServices and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Rivera ManpowerServices and near your city and get a secured career.