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Technical support Executive Jobs in Gurgaon - Dexter IT consulting

Eligibility : BBA/BBM, BSc, BCA, 12th Pass (HSE), Diploma, B.Com, BA

Location : Gurgaon

Last Date : 20 Dec 2016

Salary : 12000 - 15000 Rs Per Month

Dexter IT consulting - Job Details

Job Type: Full-time
Job Location: Gurgaon, Haryana

Job Responsibilities

  • Responsible to provide technical support assistance to US customers.
  • Responsible to provide technical support assistance to customers over the phone/ remote access.
  • Troubleshoot and resolve client tech issues related to computers and printers. Fixation of Virus and Malware intrusion Etc.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.

Desired Skills-

  • Excellent English communication skills are must.
  • Troubleshooting technical issues related to computers
  • Basic Knowledge of MS Outlook troubleshooting, Internet and Networking.
  • Good Technical knowledge of operating systems, hardware & softwares.
  • Should be willing to take up challenges and go extra mile to perform work responsibilities
  • Willing to work in night shift.

Education: 12th & any Undergraduate can apply.

US Shift: Inbound Process

Salary: Negotiable+ incentives

Both side cabs will be provided.

Hiring Process : Face to Face Interview

Job Role: Customer Service / Tech Support

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We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs.

About Dexter IT consulting

Dexter IT Consulting is an iso certified company, primarily dealing with  kpo, IT, software development as well as training and recruitment to cater the endless possibilities for right candidates.

Jobs by Location

Dexter IT consulting recruiting Technical support Executive fresher’s in Gurgaon. The Dexter IT consulting vacancies for Technical support Executive is filled through Face to Face Interview etc.
Dexter IT consulting jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BBA/BBM,BSc,BCA,12th Pass (HSE),Diploma,B.Com,BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Technical support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Dexter IT consulting recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Dexter IT consulting and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Dexter IT consulting and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.