Technical Support Executive Jobs in Indore - The Basics Digital Solution Pvt Ltd
Technical Support Executive
0 Years 
120000 - 200000 Yearly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Com, M.Pharm, MA, BBA/BBM, BCA, BEd, BHM, BSc, MCA, BVSc, LLB, MEd, MHM, MS, MSc, MSW, PG Diploma, 12th Pass (HSE), Vocational Training 
Job Description
We are hiring Tech-Support Executive:
Job Description:
- Providing support, including procedural documentation and relevant reports;
- Responding within agreed time limits to call-outs;
- Prioritizing and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals.
- Research required information using available resources;
- Follow standard processes and procedures;
- Identify and escalate priority issues per Client specifications;
- Redirect problems to appropriate resource;
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
Job Particulars
About Company
The Basics digital solution is a leading software development and service provider company in India. We are leading and ace customized process-driven Software Solutions, Web Application Developer and Mobile Application Development provider in India.
As Web Application Developer we deal in Web Design, Web Development, Logo Design and Walk Through development. As Software Solution provider we deal in Visual Basics Desktop Application development. We also develop Android Application in Mobile Application Development. We develop PHP support Websites and Dot Net supported Website.
We also provide services like Hosting, Bulk SMS, Calling and Email Marketing. We have Windows server and Linux Server for providing Website Hosting Service. We have so many plans in the Linux and Windows to full fill the requirement of the client.
We also deal in BULK SMS Service in which we provide Marketing SMS and Premium SMS (for Real time Delivery of SMS like Stock Information, Website Application Integration and for Commodity etc.) for India. We also provide International SMS to send SMS World Wide.
We also Deals in the Email Marketing with the 99% guarantee of delivery of mail in the clients Inbox. Over the years, our committed and experience professionals have provided solutions with excellence.
Now, with our skills and experience, our software developer able to create a global path and footprint of clients and partners across the globe. Our outstanding track record of providing excellent end-to-end services and solutions to our esteemed clients has won us valuable clients from various industries. Our framework covers the complete software development life cycle (SDLC) starting from business requirement analysis to warranty support.
We at theBasics are committed to provide a cost-effective quality end to end Information Technology Services and Business Solutions alternative for the entire spectrum of businesses worldwide. At theBasics provides high-value software development, high quality and business process outsourcing services to our independent software vendors and enterprises.
Our clients include business from industry like IT solutions & consultancy organizations, multimedia and games, Corporate, finance, beverage, E-commerce, travel and tourism, E-learning, NGOs, Government organizations etc.
