Technical Support Executive Jobs in Mumbai,Mumbai Suburbs

Technical Support Executive

Tridat Technologies

0 to 3 Years

Not disclosed

Expired

Posted: 22 Sep 21

Job Description

Hello,

Greetings for the day !!!

Tridat Technologies is hiring 'Technical Support L1' for one of the International MNC specialized in Hardware 7 Networking based @ Mumbai !!!

Position: RTM – Technical Support L1.

Experience – Fresher or 1+ years

Education - Any Graduate/10+2+3.

Desired Skills:

 Knowledge of Installation & troubleshooting of all MS Windows operating systems.

 Knowledge on Install and uninstallation of service packs, hotfixes, and rollups.

 Knowledge of windows update catalog.

 Troubleshooting experience on Exchange Server.

 Troubleshooting Experience of Servers and roles like AD, DNS, DHCP and IIS etc (advantage).

 Good knowledge of operating system backup, performance, and troubleshooting skills.

 Basic hardware and networking knowledge.

 Strong sense of ownership and accountability.

 When appropriate, escalate issues to appropriate individuals based on established guidelines and procedures.

 Provide creative solutions to existing constraints from time to time.
Required Qualifications and Experience:

 Any Graduate OR 10+2+3 Years Diploma / Degree. (Mandatory)

 Excellent Communication

 Excellent verbal and written communication skills

 Ready to Work in 365*24*7 All Support Shifts & Ready for Chat, Email or Call Process.

 Confident to handle assign responsibility

Employment Type: Contract to hire role initially starting with 1 year (Further extendable on yearly basis & performance of candidate as well)

Working days: 24*7 rotational shifts - 5 days working - 2 days rotational off

Joining Period: Max 15 to 20 days
Location: Andheri, Mumbai