Technical support Executive Jobs in Navi Mumbai - Eduonix Learning Solutions Pvt Ltd
Technical support Executive
Eduonix Learning Solutions Pvt Ltd
Expired
Posted: 17 Oct 18
Job Description
Technical Support Executive - Software
JOB ROLE- Technical Support Executive (Software) will be involved in improving the User Experience, Web Development and able to solve unique & challenging Technical problems.
JOB DESCRIPTION
PROBLEM SOLVING ABILTY (TECHNICAL)
- Responsible for supporting technical queries related to our software content and courses.
- Will support our content in multiple technology verticals related to software development, Big Data, Web and Mobile development.
- Communicating clearly the manifestation of defects to developers in order to resolve them on time.
- Work to ensure Software defects and errors are resolved in a timely manner
- Collaborate with Product, Marketing and Operations teams.
- Ensure that only quality escalations are passed through to Engineering for resolution
- Proactively manage self-learning to continually extend knowledge breadth and depth, particularly around new technologies or products.
- Continuously provide new information or knowledge to the support team.
- QUALIFICATION:Degree in Bsc (I.T), Bsc (C.S), BCA, MCA, BE.
- EXPERIENCE:0-1 Years of experience
- Professional Communication Skills is a must for the candidate
- Should be a problem solver.
- Analytical skills related to technology is a must.
- Be highly self-motivated and be able to quickly learn multiple applications.
- Independently handle projects with minimum supervision.
- Be highly self-motivated and able to quickly learn multiple applications.
- As per the Industry Standards
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id494686
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Maharashtra
Country India
About Company
Eduonix is an online learning, training, tutorial platform with many online courses on web development, machine learning, data science, marketing, etc.
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