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Technical support Executive Jobs in Navi Mumbai - Eduonix Learning Solutions Pvt Ltd

Technical support Executive

Eduonix Learning Solutions Pvt Ltd
experience-icon 0 Years
salary-icon 15000 - 18000 Monthly
Expired

Posted: 17 Oct 18

Job Description

Technical Support Executive - Software

JOB ROLE

  • Technical Support Executive (Software) will be involved in improving the User Experience, Web Development and able to solve unique & challenging Technical problems.

 JOB DESCRIPTION

 PROBLEM SOLVING ABILTY (TECHNICAL)

  • Responsible for supporting technical queries related to our software content and courses.
  • Will support our content in multiple technology verticals related to software development, Big Data, Web and Mobile development.
  • Communicating clearly the manifestation of defects to developers in order to resolve them on time.
  • Work to ensure Software defects and errors are resolved in a timely manner
ANALYTICAL COORDINATION
  • Collaborate with Product, Marketing and Operations teams.
  • Ensure that only quality escalations are passed through to Engineering for resolution
  • Proactively manage self-learning to continually extend knowledge breadth and depth, particularly around new technologies or products.
  • Continuously provide new information or knowledge to the support team.
  • QUALIFICATION:Degree in Bsc (I.T), Bsc (C.S), BCA, MCA, BE.
  • EXPERIENCE:0-1 Years of experience
SKILL SET
  •  Professional Communication Skills is a must for the candidate
  • Should be a problem solver.
  • Analytical skills related to technology is a must.
  • Be highly self-motivated and be able to quickly learn multiple applications.
  • Independently handle projects with minimum supervision.
  • Be highly self-motivated and able to quickly learn multiple applications.
 SALARY
  • As per the Industry Standards

Job Particulars

Education BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id494686
Locality Address
Country India

About Company

Eduonix is an online learning, training, tutorial platform with many online courses on web development, machine learning, data science, marketing, etc.

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