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Technical support Executive Jobs in Noida - Gigabyte Technology

Technical support Executive
Gigabyte Technology
1 to 3 Years
20000 - 30000 Per Month
Gigabyte Technology
Last Date 04 Sep 2019

Gigabyte Technology - Job Details

Date of posting: 06 Jul 19
Job Summary
  • We are looking for technical support executives to handle its Voice and web process. The role
  • involves handling inbound and outbound calls/web, chat and email queries. The profile involves
  • dedication in assisting customers to use our software well in a professional manner and get a good
  • WOM generated.
Responsibilities and Duties
  • Handle Inbound calls & Outbound calls
  • Web support - Chat and Emails
  • Response in defined TAT
  • Maintain Quality benchmark
  • Generate product sales
  • Generate business through upselling
Required Experience, Skills and Qualifications
  • Graduate, BCA or BSC (IT) Preferred
  • Excellent command over English language (Oral & Written)
  • Good writing skills
  • Good time management skills
  • Willingness to work in a 24/5 Shift environment
  • 1-3 years’ experience out of which minimum of six months experience in International technical
  • the support process is needed.
Soft Skills & Communication Skills
  • A candidate must have -
  • Good communication skills with a clear diction
  • Ability to construct simple and sensible sentences
  • Ability to understand spoken American English
  • Good problem-solving skills
  • Ability to approach problems logically
  • Strong customer service focus
  • Ability to work under pressure
Technical Knowledge & Skills
  • Technical troubleshooting skills
  • Familiarity with Operating Systems (Windows 10, 8, Vista, 2000/NT, Mac etc.)
  • Knowledge of computer hardware & networking
  • Knowledge of Browsers & Internet-based applications
  • Knowledge of Email applications and usage
  • Knowledge of HDD, memory cards, Card Readers and Flash Drives.
  • Good Typing speed: 30-40 words/min

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3 Years)

About Gigabyte Technology

Who Are We - At Gigabyte Technology, we believe our responsibilities extend beyond business. We established Gigabyte Technology to provide assistance to some of the more social and economically down sectors of the communities in which we work. And that is why we behave ethically and honestly in all our interactions - with our clients, our partners and our employees.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Gigabyte Technology recruiting Technical support Executive Experienced(1 to 3 Years) candidates candidates nearby Noida.Gigabyte Technology vacancies for Technical support Executive is recruited through Written-test, Face to Face Interview etc.
Gigabyte Technology Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida can apply for Technical support Executive position in Gigabyte Technology. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Gigabyte Technology recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Gigabyte Technology and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Gigabyte Technology and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Gigabyte Technology and near your city and get a secured career.