Technical support Executive Jobs in Thiruvananthapuram - Phykon Solutions Private Limited Technopark
Job Description
Job Title: Technical Support Executive (US Voice Process)
Company: Phykon Solutions Private Limited
Location: Technopark, Trivandrum
Job Code: 0015 TS
Qualification: B-Tech/BE, Bsc CS/Electronics, BCA, MCA, MSc CS/Electronics
Experience : 0 - 2 years
Positions : 10
Brief description :
- To provide a high level of telephone based and electronic email support to customers and associated service
- Report and Log all customer issues into the Customer Relation Management database
- To provide remote maintenance and reactive support
Preferred skills:
- Should be able to communicate with customers at all levels in verbal, written and electronic formats
- Good Communication and Interpersonal Skills
- Team Oriented / Player, Self-Motivated, have good Email & Phone Etiquette, Tech Savvy
- Basic Networking (Fresher) , Computer Troubleshooting
- Should be open to work in early morning shift (24*7 environment)
- Male candidates preferred
Job Particulars
Who can apply Freshers
Hiring Process Walk - In
Employment TypeFull Time
Job Id273217
Job Category Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Kerala
Country India
About Company
Technopark is the IT hub of the State
of Kerala, and based in Trivandrum which can rightfully claim to be the
knowledge capital of the region. Technopark provides world class, robust and
failsafe physical, power and datacom infrastructure, offering a no compromise
yet low cost enabling environment for IT industry that is leveraged by its
occupant companies for a competitive advantage.
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