TECHNICAL SUPPORT EXECUTIVE Jobs - Noida - ITECH TECHNOLOGY PVT.LTD. | Freshersworld
Job Description
Job Description:
As a technical support / helpdesk employee, you’ll be monitoring and maintaining the computer systems and networks within an organisation in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you’ll be the first person employees will come to.Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.
Most importantly, as businesses cannot afford to be without the whole system, or individual workstations, for more than the minimum time taken to repair or replace them, your technical support is vital to the ongoing operational efficiency of the company.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id165239
Job Category BSc/BCA/BBM , Tech Support
Locality Address Noida-Others
State Uttar Pradesh
Country India
About Company
Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
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