Technical Support Executive Voice Jobs in Bangalore - Hinduja Global Solutions Ltd
Technical Support Executive Voice
Hinduja Global Solutions Ltd
Expired
Posted: 23 Apr 20
Job Description
Technical Support Executive : Voice
Hinduja Global Solutions Ltd
2 - 5 years
Bengaluru
Roles and Responsibilities:
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Education & Experience:
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0 - 12 Months
- Desired Skills and Abilities
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
- Criteria
- Willing to work in Rotational shifts
- 5 days work/2 rotational weekly offs
Job Particulars
Role others
Education Any Post Graduate, Any Graduate
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id917844
Job Category Others
Locality Address
State Karnataka
Country India
About Company
Hinduja Global Solutions Ltd
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