Technical Support - IT Service Desk Jobs in Across India - Advance Computer Services Ltd
Technical Support - IT Service Desk
Advance Computer Services Ltd
2 to 7 Years 
300000 - 600000 Yearly 
Other Course Expired
Posted: 24 Mar 20
Job Description
1. Send your updated CV in MS Word format for shortlisings on recruitment@acslimited.com
2. We are STRICTLY looking for candidates from NAVI MUMBAI, KALYAN, THANE, DOMBIVALI OR NEARBY AREAS ONLY!!!
Candidates coming from BHAYENDAR, MUMBAI, MUMBAI SUBURBS or any other location WILL NOT BE ENTERTAINED.
Position: Technical Support (Specialist/Administrator)
Experience - 2 to 8 years
Job location: MBP, Mahape - Navi Mumbai
Primary Responsibilities:
We are seeking an experienced Help Desk technician to provide support for Microsoft-based systems. The role includes troubleshooting our clients IT issues and supporting their variety of applications and technology needs.
Our ideal candidate will bring:
3 years of outstanding customer service experience
1 year of IT help desk experience
1 year of Windows/macOS operating systems experience
Strong working knowledge of:
Windows, Active Directory, Networking, Mail systems, Hardware installations
A passion for technology, innovation, and making a difference
Exceptional documentation skills
An eagerness to learn and improve
A positive personality and attitude
Can thrive under pressure and meet deadlines
Ability to be adaptable, flexible, and a multi-tasker
Superior verbal and written communication skills
A bachelors degree, college diploma or equivalent
What you will receive:
A company focused on making a great company culture
An opportunity to make a difference in the company and to be rewarded for doing so
A company that is ever-changing with core principles that are unwavering
An opportunity to grow rapidly with the company with a defined career ladder
A generous compensation package, bonus potential and benefits
Variety in the work that is performed in a fast-paced environment
A company that is invested in your continuous improvement and growth
Job location: MBP, Mahape - Navi Mumbai
Primary Responsibilities:
We are seeking an experienced Help Desk technician to provide support for Microsoft-based systems. The role includes troubleshooting our clients IT issues and supporting their variety of applications and technology needs.
Our ideal candidate will bring:
3 years of outstanding customer service experience
1 year of IT help desk experience
1 year of Windows/macOS operating systems experience
Strong working knowledge of:
Windows, Active Directory, Networking, Mail systems, Hardware installations
A passion for technology, innovation, and making a difference
Exceptional documentation skills
An eagerness to learn and improve
A positive personality and attitude
Can thrive under pressure and meet deadlines
Ability to be adaptable, flexible, and a multi-tasker
Superior verbal and written communication skills
A bachelors degree, college diploma or equivalent
What you will receive:
A company focused on making a great company culture
An opportunity to make a difference in the company and to be rewarded for doing so
A company that is ever-changing with core principles that are unwavering
An opportunity to grow rapidly with the company with a defined career ladder
A generous compensation package, bonus potential and benefits
Variety in the work that is performed in a fast-paced environment
A company that is invested in your continuous improvement and growth
Required Candidate profile
Tech Skills Must have1. Windows 7 , Windows 10, Server 2008, Server 2012, Office 365, Microsoft Office, Printers, Phone Systems (VOIP), Avaya, Allworx , Free PBX , PBX systems
2. Ticketing systems like Autotask, Remedy, ConnectWise, Spice Works
3. RMM Platforms like Solarwinds, N-able, AVG Managed workplace, Continuum, Kaseya, Jamf
4. Soft Skills: Customer service experience, Clear spoken English, Attention to detail, Grammar
5. Certifications like Microsoft certifications, MCSA, MCSE, MCP
6. Cisco certifications like CCENT, CCNA, CCNP, Apple certifications
Education - College degree or higher
Perks and Benefits
Best in the industryEducation
- UG : Graduation Not Required, Any Graduate in Any Specialization
- PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate : Doctorate Not Required, Any Doctorate in Any Specialization
Job Particulars
Role others
Education Other Course
Who can apply Experienced (2 to 7 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id901261
Job Category Others
Locality Address
State Anywhere in India
Country India
About Company
Advance Computer Services Ltd
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