Technical Support - IT Service Desk Jobs in Across India - Advance Computer Services Ltd

Technical Support - IT Service DeskWalkin
Advance Computer Services Ltd
Anywhere in India
Other Course
2 to 7 Years
300000 - 600000 Per Year
Advance Computer Services Ltd
Last Date 31 Mar 2020
This Job is Expired

Advance Computer Services Ltd - Job Details

Date of posting: 24 Mar 20
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Candidates coming from BHAYENDAR, MUMBAI, MUMBAI SUBURBS or any other location WILL NOT BE ENTERTAINED.

Position: Technical Support (Specialist/Administrator)

Experience - 2 to 8 years

Job location: MBP, Mahape - Navi Mumbai

Primary Responsibilities:
We are seeking an experienced Help Desk technician to provide support for Microsoft-based systems. The role includes troubleshooting our clients IT issues and supporting their variety of applications and technology needs.

Our ideal candidate will bring:
3 years of outstanding customer service experience
1 year of IT help desk experience
1 year of Windows/macOS operating systems experience

Strong working knowledge of:
Windows, Active Directory, Networking, Mail systems, Hardware installations

A passion for technology, innovation, and making a difference
Exceptional documentation skills
An eagerness to learn and improve
A positive personality and attitude
Can thrive under pressure and meet deadlines
Ability to be adaptable, flexible, and a multi-tasker
Superior verbal and written communication skills
A bachelors degree, college diploma or equivalent

What you will receive:
A company focused on making a great company culture
An opportunity to make a difference in the company and to be rewarded for doing so
A company that is ever-changing with core principles that are unwavering
An opportunity to grow rapidly with the company with a defined career ladder
A generous compensation package, bonus potential and benefits
Variety in the work that is performed in a fast-paced environment
A company that is invested in your continuous improvement and growth

Required Candidate profile

Tech Skills Must have

1. Windows 7 , Windows 10, Server 2008, Server 2012, Office 365, Microsoft Office, Printers, Phone Systems (VOIP),Avaya, Allworx , Free PBX , PBX systems
2. Ticketing systems like Autotask, Remedy, ConnectWise, Spice Works
3. RMM Platforms like Solarwinds, N-able, AVG Managed workplace, Continuum, Kaseya, Jamf
4. Soft Skills: Customer service experience, Clear spoken English, Attention to detail, Grammar
5. Certifications like Microsoft certifications, MCSA, MCSE, MCP
6. Cisco certifications like CCENT, CCNA, CCNP, Apple certifications

Education - College degree or higher

Perks and Benefits

Best in the industry

  • UG :Graduation Not Required, Any Graduate in Any Specialization
  • PG :Post Graduation Not Required, Any Postgraduate in Any Specialization
  • Doctorate :Doctorate Not Required, Any Doctorate in Any Specialization

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Walk - In
Who can apply : Experienced (2 to 7 Years)

About Advance Computer Services Ltd

Advance Computer Services Ltd
This Job is Expired

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