Technical support Jobs in Bangalore - Job Shop
Technical support
Job Shop
0 to 3 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 19 Dec 20
Job Description
We Care You !!
Stay Home and Stay Safe
Offers in International & Domestic BPOs Sal up to 3.5 lacs PA (Technical Support / Customer support / Inside Sales) Opportunities under one roof in JOB SHOP, Bangalore’s Largest Recruitment Firm.
We Don’t charge any fees!!Spot offers! Make the best use of the opportunity.
Your hunt is just Call Away.
Call Suma @ 7348901122
Are you a customer service professional with an interest in technology? If so, this could be the role for you.We are looking for a self-motivated individual with excellent technical background. Our Technical Support Specialist will provide Multi-level assistance by diagnosing and troubleshooting software as well as hardware problems from our customers with the goal of providing the best solution.
In this role you will be
Troubleshoot customers software application and/or hardware support, configuration and utilization guidance by email/telephone, remote access and diagnostics
Resolve Hardware, Software Technical, troubleshoot Laptop Desktop, Networking
Troubleshooting network problems like network errors, connectivity issues.
Assembling, installing and troubleshooting computer hardware.
Installing, troubleshooting & maintaining of operating system, Laptops and notebooks
Installing and managing Applications on Remote.
Troubleshooting Internet Problems Both Internet, Intra-Net & VPN.
Managing customer expectations regarding estimated response times
What were looking for ?
The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Responsible to provide excellent customer service, solving questions and complaints related to electronic products including high definition consumer goods
Excellent communication skills and high emotional intelligence
Personal interest in consumer electronics and IT related products and services
Collaborates with customers and advises about technical issues. Answers questions regarding issues, and makes recommendations
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills
Benefits
Best in the industry pay
Performance based incentives
Excellent growth opportunities from internal IJP's
Regular Rewards and Recognition Program
Monthly Employee Engagement Activities
Perks and Benefits
Free Transportation & food provided , Monthly Incentives
Qualification : Graduates only
Languages : Excellent communication in English
Shift : US rotational
Off : 2 days offs
Cabs : 2 way cabs
Location : Bannergatta road
Salary : freshers 20 k// Experienced up to 30 k + incentives (Customer support )
Stay Home and Stay Safe
Offers in International & Domestic BPOs Sal up to 3.5 lacs PA (Technical Support / Customer support / Inside Sales) Opportunities under one roof in JOB SHOP, Bangalore’s Largest Recruitment Firm.
We Don’t charge any fees!!Spot offers! Make the best use of the opportunity.
Your hunt is just Call Away.
Call Suma @ 7348901122
Are you a customer service professional with an interest in technology? If so, this could be the role for you.We are looking for a self-motivated individual with excellent technical background. Our Technical Support Specialist will provide Multi-level assistance by diagnosing and troubleshooting software as well as hardware problems from our customers with the goal of providing the best solution.
Resolve Hardware, Software Technical, troubleshoot Laptop Desktop, Networking
Troubleshooting network problems like network errors, connectivity issues.
Assembling, installing and troubleshooting computer hardware.
Installing, troubleshooting & maintaining of operating system, Laptops and notebooks
Installing and managing Applications on Remote.
Troubleshooting Internet Problems Both Internet, Intra-Net & VPN.
Managing customer expectations regarding estimated response times
What were looking for ?
The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer
Responsible to provide excellent customer service, solving questions and complaints related to electronic products including high definition consumer goods
Excellent communication skills and high emotional intelligence
Personal interest in consumer electronics and IT related products and services
Collaborates with customers and advises about technical issues. Answers questions regarding issues, and makes recommendations
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have positive attitude.
Strong analytical & Interpersonal skills
Performance based incentives
Excellent growth opportunities from internal IJP's
Regular Rewards and Recognition Program
Monthly Employee Engagement Activities
Qualification : Graduates only
Languages : Excellent communication in English
Shift : US rotational
Off : 2 days offs
Cabs : 2 way cabs
Location : Bannergatta road
Salary : freshers 20 k// Experienced up to 30 k + incentives (Customer support )
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment Type0
Job Id1071962
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
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