Technical support Jobs in Chandigarh,Chandigarh,Chandigarh - Trove consulting
Technical support
Trove consulting
0 Years 
200000 - 350000 Yearly 
Chandigarh, Chandigarh (Haryana), Chandigarh (Punjab) Expired
Posted: 04 Nov 16
Job Description
Job Description
- Technical Support - International voice process(Technical process)
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
- Excellent communication skills.
- Comfortable with 24*7 shifts
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id245673
Job Category Tech Support
Locality Address
State Haryana, Punjab, Chandigarh
Country India
About Company
Trove Consulting is an leading Global HR Recruitment firm. It is known for its high touch, customer centric approach,offering our clients unmatched quality, responsiveness and flexibility.Trove is commited to provide customer satisfaction through commitment and high standard of servicesWe are appreaciated by our client for our streamlined execution, highly efficient service and exception talent management that go above and beyond traditional staffing services.Trove provides professional information technology recruiting, staffing, consulting, and business services to companies worldwide Trove consulting provides full spectrum of services such as manpower services,Recruitment services, We have understading that the client time is precious and our HR consultancy services ensures that while the clients concentrate on the operation of their businesses, we take care of the administrative work. We also help many job seekers by finding the right job for them.We have in-depth understanding of the corporate culture, various corporate function and their KPI, ability to understand the complexities of various job profile s across job function. These traits help us to serve our clients in much better way by sourcing and screening candidates according to their needs and specifications.
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