Technical support Jobs in Delhi,Gurgaon,Lucknow - Trove consulting
Job Description
Technical Support - International voice process(Technical process)
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain & delight customers.
- Use of soft skills - Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently & professionally.
- Excellent communication skills.
- Comfortable with 24*7 shifts
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id246195
Job Category Tech Support
Locality Address
State Haryana, Uttar Pradesh, Delhi
Country India
About Company
Trove Consulting is a leading Global HR Recruitment firm. It is known for its high-touch, customer centric approach,offering our clients unmatched quality, responsiveness, and flexibility.Trove is committed to providing customer satisfaction through commitment and high standard of servicesWe are appreciated by our client for our streamlined execution, highly efficient service, and exception talent management that go above and beyond traditional staffing services.Trove provides professional information technology recruiting, staffing, consulting, and business services to companies worldwide Trove consulting provides full spectrum of services such as manpower services,Recruitment services, We have understood that the client time is precious and our HR consultancy services ensure that while the clients concentrate on the operation of their businesses, we take care of the administrative work. We also help many job seekers by finding the right job for them.We have an in-depth understanding of the corporate culture, various corporate function, and their KPI, ability to understand the complexities of various job profiles across job function. These traits help us to serve our clients in a much better way by sourcing and screening candidates according to their needs and specifications.
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