Technical Support Jobs in Mumbai - SkillSanta
Job Description
1. Understanding operating systems like Windows 7, 8, 10, and MacOS
2. Troubleshooting network and internet issues for clients
3. Fixing software and drivers on client systems
4. Understanding settings and control panel options
5. Fixing issues in device manager and external devices
6. Understanding latest privacy settings and access control in devices
7. Setting up system using remote desktop connections like AnyDesk, TeamViewer, etc.
8. Adepting at technology to troubleshoot and ensure smooth online class experience
9. Recruiting & training teachers at scale in delivering an excellent online classroom experience
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Aug'20 and 15th Sep'20
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
1. Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
2. Should have active listening skills, patience, and detail obsession to maintain call logs