Technical support Jobs in Pune - IBridge Techsoft
Job Description
Technical Skills:
- Operating the computer, OS and Knowledge base navigation
- MS Office
- Level 1 troubleshooting mainly related to desktop/OS, Custom and COTS applications, Exchange related, End devices, VPN, VOIP and share point as per guidelines in the knowledgebase.
- Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups
- Use of Ticketing tool
- Knowledgebase
- Active listening and probing skills
- Email Etiquette
- Effective Business Communication
- Attitude to feedback/willing to learn
- Positive attitude to change
- Team Player
- Qualification:Any Graduate or pursuing last year of Graduation
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id413720
Job Category BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
iBridge Techsoft
Jobs By Location
Pune
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