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Technical Support Representative Jobs in Delhi - Careermr

Technical Support Representative

careermr
experience-icon 0 Years
salary-icon 10000 - 30000 Monthly
qualification-icon BA
Expired

Posted: 08 Nov 16

Job Description

  • Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a diagnosis while guiding users through step-by-step solutions. 
  • Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. 
  • Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. 
  • Representatives will perform related work as required. 
Skill and Knowledge Qualifications: 
Proper phone etiquette; Ability to speak and write clearly and accurately; 
Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Multi-tasking capabilities. 

Key skills: Tech Support , Technical Support, Tech Sale, Technical Sale, International voice process, UK process, Technical, Sales, Inbound Calls, Inbound Upselling, international call center Experience

Job Particulars

Education BA
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id246304
Job Category Tech Support
Locality Address Delhi-Others
State Delhi
Country India

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