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Technical Support Specialist Jobs in Mumbai - EClinicalWorks India Pvt Ltd

Technical Support Specialist
EClinicalWorks India Pvt Ltd
BE/B.Tech(CSE, IT)
2015 - 2017
Technical Support Specialist Jobs in Mumbai - EClinicalWorks India Pvt Ltd
Last Date 28 Feb 2018

EClinicalWorks India Pvt Ltd - Job Details

Date of posting: 11 Dec 17
Eligibility:
  • BE/ B. Tech (CS/IT/ECE) & MCA 2015,2016,2017 batches.
Job Description:
  • Responsible for the following schedules/resolving customer cases and abide by the prescribed norms. 
  • Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
  • Maintain the highest level of soft-skills and telephone etiquettes. 
  • Handle cases/schedules and escalations appropriately. 
  • Share the technical expertise, soft-skills and telephone etiquettes with the team. 
  • Share latest technical/process related inputs with the team. 
  • He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
  • Reporting to work on all the scheduled day and not taking an unplanned absenteeism. 
  • Follows & Promote the company culture, its vision & values.
Skills:
  • Good understanding of Architecture.
  • Good understanding of Servers (Application, Database & FTP).
  • Good Networking Concepts.
  • Knowledge of Linux, MySql, MsSql  Servers.
  • Good understanding of program languages (Java , Visual Basics).
  • Good Communication skills.
  • Good Analytical Skills 
  • Zeal to learn and work on new technologies.
  • Willing to work 24/7, primarily night shifts
Note: Candidates have to sign a service agreement of 1 Year.

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About EClinicalWorks India Pvt Ltd

We at eClinicalWorks have dedicated our professional careers to improving healthcare. We pride ourselves on our ability to listen to our customers and in turn our customers consider us their partner – we are proud of that relationship. We are 4,500 employees working towards the same goal and we are driven to succeed in providing the healthcare technology solutions of today and tomorrow. We are dreamers – and it is those dreams that don’t let us sleep. These dreams keep driving us to make the best products and cloud solutions in the industry.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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EClinicalWorks India Pvt Ltd recruiting Technical Support Specialist candidates nearby Mumbai.EClinicalWorks India Pvt Ltd vacancies for Technical Support Specialist is recruited through Written-test, Face to Face Interview etc.
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