Technical Support Trainee Jobs in Hyderabad - Golden Sun Technology Pvt Ltd
Job Description
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Willingness to comply with standard procedures for proper handoff of unresolvable issues to the appropriate internal teams in order to maximize customer satisfaction
- Superb written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Great written communication skills needed to prepare accurate, clear, and timely reports
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Must handle data entry activities in the organization such as product upload
- Need to perform product verification
- Need to prepare excel files as per requirements for product upload
- Need to perform site audit to ensure all the products are entered properly
- Need to crop and rename images upon requirement
- Commitment, focus, and follow-through needed to see problems through to resolution
- Educational Qualification: B. Tech
- Experience Levels : Fresher’s
Job Particulars
Role others
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id404024
Job Category Others
Locality Address
State Telangana
Country India
About Company
About Golden Sun Technology:
Golden Sun Technology is an online software product based company originated in April 2016, that simplifies registering and listing burdens for the vendors.
· E-Commerce
· ERP
· Web Development
· POS
· Digital Marketing
We are of the motto, 'Together we make the difference'.
Visit: /careers to have updates on Existing Opportunities.
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