Technical Support-Voice And Non-Voice Jobs Opening in Purvi Consultancy Services Private Limited at Kuvempunagar, Mysore

Position Looking for Technical Support-Voice and Non-Voice

• Work Location: Mysore – Work from Office
• Compensation: Starts with CTC 2.40 LPA
• Immediate Joiners

Attributes

• Graduates in BE, BTech, BCA, BSc, MCA & MSc, BCom with Computer Application 
• Excellent in English communication, both verbal and written
• Strong in Logical thinking and Learning Skills
• Minimum Typing speed 35wpm & good in Keyboard Shortcuts
• Able to handle 3 chats at a time
• Flexible to work - 24/7  
• Rotational shifts including night shifts
• Knowledge on web hosting is an added advantage ØCompensation: Starts with CTC 2.40 LPA.

What will be the work at floor?

Handling 3 chats at a time with International customers

Achieve required CSAT score in a span of 2 months after your joining

Achieve Quality score as specified

Able to handle chats continuously

Maintain Average Handle time of a chat as specified

Are you good at WhatsApp Chatting with excellent command over English? Then you are a best fit for our projects

SHIFT TIMINGS (SUBJECT TO CHANGE)

 Shift Timings- Start Time and End Time

o   05:30 AM 02:30 PM

o   08:30 AM 05:30 PM

o   12:30 PM 09:30 PM

o   02:30 PM 11:30 PM

o   06:30 PM 03:30 AM

o   07:30 PM 04:30 AM

Selection process includes

Preliminary interview (prescreening)

 Aptitude test

Essay writing and Typing test

Followed by Technical interview through Face to Face/Virtual

Final HR round & Issuing offer letter

Initial training is covered over a period of 3 to 4 weeks and 2 to 3 weeks of OJT & mode of working is from Office

Future Role: Company believes in grooming and promoting the internal talent based on individuals career aspirations and capability. This role leads to a path of Support engineer to Senior Support Engineer to Team Manager (Team Lead).

1. What are the job requirements to apply for this Technical Support-Voice and Non-Voice job position?
   
   • Ans: A candidate must have a minimum of fresher as an Technical Support-Voice and Non-Voice


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com, BCA, BE/B.Tech, BSc, MCA, MSc
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 16000 and 18000 Monthly. The Salary will depend on the interview. This Technical Support-Voice and Non-Voice is a Full Time in Mysore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Technical Support-Voice and Non-Voice is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Technical Support-Voice and Non-Voice position?
   
   • Ans: There are immediate 1 job openings for Technical Support-Voice and Non-Voice in our Organisation.