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Technical Support- Voice Jobs in Navi Mumbai - Sutherland

Technical Support- Voice
Sutherland
185000 - 350000 Per Month
Sutherland
Last Date 20 Jan 2020
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Sutherland - Job Details

Date of posting: 21 Nov 19

Sutherland is seeking a motivated and passionate person to join us as a Technical Support Associate. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

 

Responsibilities and Duties

 

In this position, you will assist clients with purchases, technical issues, questions, and resolving any customer concerns with regards to the program. Your key responsibilities also include;

 

Responsible for answering, resolving customer issues

·         Identify and relate with various customer needs and scenarios

·         Provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

·         Remain updated in client and industry led processes, technology applications, utilities, and products

·         Utilize various client-based tools and applications for customer management and servicing

·         Transfer customers to appropriate departments when required

·         Work and partner with others within a team-based environment

·         Achieve and maintain required metrics and goals

Required Experience, Skills and Qualifications

 

·         The minimum qualifications for this role are;

·         Fresh graduates [except BE/B-Tech]

·         Undergraduates with minimum 6 months of experience

·         Customer oriented

·         Good knowledge of internet technology

·         Strong typing Skills: 25 words per minute with 85% accuracy

·         Good verbal and written English communication skills

·         Flexible to work in rotational shifts

·         Prior experience with an international BPO preferred

Benefits

 

We Will Give You

·         Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity

·         The chance to work with people who will become your second family

·         A workplace that's never boring

·         The opportunity to make someone's day, every day

·         Rewards and recognition as you blaze your own trail and ignite your career

 

Location : Airoli - Mumbai

Shift: 24/7

 

 

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : BSc/BCA/BBM
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Sutherland

Sutherland is a digital transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences.
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Sutherland recruiting Technical Support- Voice candidates nearby Navi Mumbai.Sutherland vacancies for Technical Support- Voice is recruited through Written-test, Face to Face Interview etc.
Sutherland Company recruits a lot of candidates every year based on the skills iOS, Troubleshooting, Call Center, Inbound Calling, International BPO, US Calling. The candidates with BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BEd, B.Arch, B.Com, BA are selected to full fill the vacancies in Others job field. The candidates nearby Navi Mumbai can apply for Technical Support- Voice position in Sutherland. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Sutherland recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Sutherland and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Sutherland and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Sutherland and near your city and get a secured career.