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Technical Support Voice Process Jobs in Bangalore - Black And White Business Solutions

Technical Support Voice Process

Black And White Business Solutions
experience-icon 0 Years
salary-icon 12000 - 30000 Monthly
qualification-icon Diploma, 12th Pass (HSE), Any Graduate
Expired

Posted: 17 May 21

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!
Required Candidates Currently Located At Bangalore !

WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain.
Apply for multiple companies on same day, you will be offered with job ---- FREE PLACEMENT

HUGE HIRING ! Immediate Joining
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd
Shift : Rotational Shifts / UK / USExperience: Freshers / Experience Sal: Fresher 15k to 20k Experience : upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Customer :
Banking / Insurance / E Commerce / Telecom / ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
JOB Role :
  • Engaged in handling calls of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
  • Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Job Particulars

Education Diploma, 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1204935
Job Category Tech Support
Locality Address Bannerghatta Road , BTM , Hebbal , International Airport , Whitefield
Country India

About Company

Black and White Business Solutions
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