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IT Courses / Govt Exam Preparation
Higher Studies / Studies Abroad
Required Candidate profile – Only Females
·Prior experience as telesales representative or other sales/customer service role (6 months – 1 year)
· Outstanding negotiation skills with the ability to resolve issues and address complaints
Excellent communication and interpersonal skills
· Graduate / Pursuing Graduation (Final year Pursuing) or Diploma holder preferred
· Contact potential or existing customers to inform them about a product or service using scripts
· Answer questions about products or the company
· Ask questions to understand customer requirements and close sales
· Enter and update customer information in the database
· Keep records of calls and sales and note useful information
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