Tele Caller Jobs in Noida - Tech India Solutions Pvt. ltd.
Job Description
Tech India is hiring out bound Telecallers for Retention
Job Description:
- Retention on call - Outbound calling
- You have to report to team leader-operations.
- Handling Team in the Absence of Supervisor (Acting Team Lead)
- Shift 9hrs(8 hrs net login)
- Voice Quality
- Customer Feedback
- New Initiatives
- Quality Scores
- Note: - You need to put across the percentage against each KRA based
upon the priority as per the requirement of the process.
Industry: IT-Software / Software Services
Functional Area: BPO Customer Service, Operations
Opening Candidates: 50 Candidates
Role Category: Back Office/Web/Transaction Processing
Role: Customer relationship officer /Senior Customer relationship officer
Salary: 7000/-
Desired Candidate Profile
- Basic Computer Knowledge
- Good Communication Skills