Telecaller Customer Care Executive jobs - Patna - Railrestro - 0 to 5 years of experience - 30 June 2021
Telecaller Customer Care Executive
Job Description
Customer Care Executive
Desired profile:
We are an E-commerce company that takes pride in excellent customer service.
The clients are the elite class with typical requirements that need timely and
proper addressable.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build
sustainable relationships and engage customers by taking the extra mile.
- You
are mainly responsible for liaising with the customers to understand their
requirements
- Answer
incoming customer inquiries
- Collaborate with management teams to stay updated.
Industry Type- Internet, Ecommerce, Food and Travel
Functional Area- Customer Relationship, Inbound Call handling, Take feedback from Customers
Interested candidates can
send their resumes