Telecaller Jobs in Ahmedabad,Mumbai,Navi Mumbai - Ruby Consultancy Services

Job Details

• Location - Ahmedabad, Mumbai
  
• Shift Timings:3:00 PM - 11:00 PM ( Day Shift )4:00 PM - 12:00 AM ( Day Shift )
• Weekly Working Days - 6 Days
  

• Candidates working in 3PM – 11PM shift will be provided Additional Rs. 1000 /- as Shift allowance Candidates working in 4PM – 12AM shift will be provided Additional Rs. 2000 /- as Shift allowance
  
• Incentives Structure
  
• Incentives will be provided on Target achievement
  

• Resume:Required
  
• Education:12th pass mandatory
  
• Experience:Freshers allowed
  
• Age:18 - 30 yrs
  
• Gender:Male mandatory
  

Communication

• Good English skills Ability to [Speak, Read & Write]
• Fluent Hindi skills Ability to [Speak]
• Fluent Gujarati skills Ability to [Speak]

Others

• Expected Salary
• Notice Period

Job Description

• To immediately book customer tickets and provide information on new offerings, availability of seats, promotional schemes etc.
  
• Deliver customer service and build customer satisfaction and loyalty.Candidates from Engineering background must not apply
• Provide exact solution to customer queries.
• Respond to Sales Enquiries from new and existing customers.
• Meet Sales Targets & call quality standards.
• Complete call logs and reports.
• Strive to provide end to end one-call solution to every customer that he/she talks to.
  

Interview Process:

• 1st round – HR screening
  
• 2nd round – Online test (listening, Verbal & reasoning)
• 3rd round – Quality round (communication check round)
• 4th round – Operations Head round