Telecaller Jobs in Bangalore - Hyva IT Solutions
Telecaller
Job Description
TELECALLER
- Contact businesses and private individuals by telephone to promote
products, services and/or charitable causes
- Solicit orders for goods and services over the telephone
- Explain the product or service to potential customers
- Deliver scripted sales pitch to the customer
- Adjust scripted sales pitch to meet needs of specific individuals
- Provide pricing details
- Handle customer questions
- Obtain customer information including names and addresses
- Record customer details including reaction to the product or
service offered
- Receive orders over the telephone
- Input order details into the computer system
- Record customer details and details of transaction
- Confirm orders placed with field sales representatives
- Obtain contact details of potential customers from sources
including telephone directories and purchased lists
- Schedule appointments for sales staff to meet prospective
customers
- Conduct customer and marketing surveys
- Answer telephone calls from potential customers who are responding
to advertisements
- Contact customers to follow up on initial interaction
Job Particulars
About Company
HYVA IT Solutions, a UK based IT solutions company stands tall amongst its peers by offering customers the dynamic combination of design and technology that boosts business with decided economic advancements. The company's raging success has lead to its expansion to India and the results have only grown manifold there after. Hyva IT solutions, India is a venture started in conjunction with a $40 million business giant, the Vali Group. A decade long dominance in the global market has ensured the Vali group the respect and loyal customer base it enjoys today.