Telecaller Jobs in Hyderabad - Vertex Customer managemnet India Pvt Ltd
Job Description
Role Summary/Purpose
- The role entails providing high-quality customer service to the customers and ensuring that required service is rendered in accordance with the policies and procedures.
Essential Responsibilities:
- Resolve customer queries and concerns.
- Ensure efficient, effective and accurate service is provided to the customers.
- Provide customers with complete product and service information.
- Follow-up on customer inquiries and resolve.
- Should have good convincing skills
- Day shift
- Flexible to work in outbound environment.
Job Particulars
About Company
Vertex India is a leading integrated end- to end solution providers across Business Process Outsourcing, Customer Management Outsourcing and IT Services, serving host of clients across many sectors.
Our over 10,000 professionals specialize in unlocking value by providing excellent service to our client's customers, while delivering desired business outcomes. By building 'same side of the table' relationships, we provide powerful insights and deliver solutions that improve customer experience, reduce cost-to-serve and increase profitability.