Telecaller Jobs in Kolkata - G.S.Software.Pvt.Ltd
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Role bpo telecaller
Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1124983
Job Category BPO
Locality Address Salt Lake
State West Bengal
Country India
About Company
GS software is established with a view point of providing business solution in the area of IT and ITES. We are originally a specialist provider of IT and IT enable services. Our organisation is a combination of offshore and onsite projects, we are able to response very quickly to our customer requirements. With relentless effort and years of valuable experience,we are dedicated to shoulder upon new challenges posed by emerging technologies.
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