Telecaller Jobs in Lucknow - Earth Homes Pvt Ltd
Job Description
The Job Role and Responsibilities
The primary responsibilities of a Customer Service Executive would be :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
Job Particulars
About Company
Earth Homes Pvt. Ltd. Renowned as EHPL India registered under company act 1956 in year 2009. marking rising turnover of sold inventory (asset) from 200cr to 687cr in FY-14-15.
With HO at Delhi and corporate office at Noida India operating 7 active offices along 150 operational points over the map of nation and 5 across the globe.
Dedicated to Indian real estate industry as trusted advisor and investment expert marked by various national media sources like jagran, HT, TOI ndtv etc.
committed to consultation & marketing services.